How to enable HTTPS for BigCommerce?

@priscilla.langworth 

Enabling HTTPS for your BigCommerce store is essential for ensuring secure transactions and building trust with your customers. Here are the general steps to enable HTTPS on your BigCommerce store:

1. Automatic HTTPS Provisioning: BigCommerce automatically provides HTTPS for all stores using their .mybigcommerce.com domain. If you’re using a custom domain, BigCommerce can also automatically set up HTTPS.
2. Custom Domain HTTPS: If you're using a custom domain, BigCommerce provides a free SSL certificate through Let's Encrypt. To ensure HTTPS is enabled for your custom domain, you might need to adjust your DNS settings. Make sure your domain is pointed correctly to BigCommerce: Set your domain's A Record to point to BigCommerce's IP address. BigCommerce's help documentation can provide the specific IP address needed.
3. Check SSL Certificate Status: Go to your BigCommerce control panel. Navigate to Server Settings > HTTPS. Here you can check the status of your SSL certificate. This page will show if the SSL certificate is properly applied.
4. Force HTTPS Across Your Site: In the same Server Settings under HTTPS, you have the option to "Force HTTPS". Enable this option to ensure all traffic to your site uses HTTPS, protecting all data exchanges between your customers and your server.
5. Verify HTTPS: After enabling HTTPS and the SSL certificate, navigate to your website using https:// to ensure it loads securely. Look for the padlock icon in the address bar, indicating a secure connection.
6. Update Internal Links and Resources: Review your website content for any internal links or resources (like images or scripts) that may be using http:// instead of https://. Update these links to prevent "mixed content" warnings, which occur when SSL-secured pages load assets over an insecure connection.
7. Test Your Site: Use online tools like SSL Labs' SSL Test to assess your security configuration. Scan your website for mixed content warnings or issues that might need addressing.

By following these steps, you can ensure your BigCommerce store uses HTTPS effectively, providing a secure shopping experience for your customers. If you encounter any issues, BigCommerce's support team can provide specific guidance based on your setup.